Ayon sa Anti-Red Tape Authority o ARTA, pwedeng ireklamo ang mga masungit at nakasimangot sa pag-asikaso sa publiko!
Itinuturing na administrative offense ang mga ito:
- Failure to attend to anyone who wants to avail of services of the office, or act promptly on public transactions;
- Inefficiency and Incompetence in the Performance of Official Duties;
- Loafing from Duty During Regular Office Hours;
- Discourtesy in the Course of Official Duties; at
- Oppression
At ang posibleng parusa– suspension o dismissal from service!
Pwede itong i-report sa ARTA sa contact details na ito:
Email: complaints@arta.gov.ph
Number: 1-ARTA (1-2782); 0920-925-3078; 0998-856-8338
Address: 4th & 5th Floor, NFA Building, NFA Compound, Visayas Avenue, Brgy. Vasra, Diliman, Quezon City, Philippines 1128