Ayon sa CHED Manual of Regulations for Private Higher Education of 2008:
“Sec. 98. Withholding of Credentials. – The higher education institution, at its discretion, may withhold the release of the transfer credentials of a student who has outstanding financial or property obligations to the institution, or is under penalty of suspension or expulsion. The transfer credentials shall be released upon settlement of the obligation, or after the penalty of suspension is served or expulsion lifted…”
Para sa reklamo ukol dito, pwede pong icontact ang CHED Public Assistance Hotline through (02) 8441-12-60 or 0999-4445-996 or send an email to firstname.lastname@example.org o di kaya naman sa CHED Regional Office na may saklaw sa high school or college sa sumusunod na link: https://ched.gov.ph/regional-offices/.
Ayon din naman sa DepEd Department Order No. 88, Series of 2010 o
“Section 128. Withholding of Credentials. The release of the transfer credentials of any pupil or student may be withheld for reasons of suspension, expulsion or nonpayment of financial obligations or property responsibility of the pupil or student to the school. The credentials shall be released as soon as his obligation shall have been settled or the penalty of suspension or expulsion lifted…”
Para sa reklamo naman ukol dito, pwede kayong dumulog sa Department of Education (DepEd) sa Office of the Regional Director na may sakop sa school involved sa link na ito: https://www.deped.gov.ph/contact-us/regional-division-offices-directory/ para sa elementary schools. Pwede ring sumangguni sa DepEd Public Assistance and Action Center (PAAC) sa numerong 0919-456-0027 o 0995-921-8461 o magpadala ng email sa: email@example.com.